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What happens when someone who really understands people has to deal with someone who doesn’t? This article is about working with people who have low “emotional intelligence.” But it also describes some of their traits and those of high “EQ” folks, all of which can be used in character develpment.

How to Work with People Who Aren’t Good at Working with People – HBR.
https://hbr.org/2015/05/how-to-work-with-people-who-arent-good-at-working-with-people

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